Privacy Policy
Last updated: March 2026
Who we are
Nomadic User Ltd is a company registered in England and Wales (Company no. 12004184). Our registered address is 49 Greek Street, London W1D 4EG. We operate the website at myuxacademy.com and deliver online UX design courses.
For data protection purposes, Nomadic User Ltd is the data controller. You can contact us at contact@myuxacademy.com.
What data we collect
We collect the following personal data:
- Contact information — name and email address when you submit a form, register for a masterclass, or enquire about a course.
- Payment information — when you enrol in a course, payment is processed by Stripe. We do not store your card details. Stripe’s privacy policy applies to payment processing.
- Usage data — pages visited, time on site, and referral source, collected via analytics tools (Google Analytics and PostHog). This data is anonymised where possible.
- Communication data — emails you send us and our replies.
How we use your data
We use your personal data to:
- Respond to your enquiries and deliver the services you have requested
- Send you course information, masterclass confirmations, and syllabus downloads you have requested
- Send you our newsletter if you have subscribed (you can unsubscribe at any time)
- Process your course enrolment and payments
- Improve our website and courses based on anonymised usage data
- Comply with our legal obligations
Legal basis for processing
Under UK GDPR, we process your data on the following legal bases:
- Contract — to deliver courses and services you have purchased
- Legitimate interests — to respond to enquiries and improve our services
- Consent — for marketing emails (newsletter). You can withdraw consent at any time.
- Legal obligation — where required by law
How long we keep your data
- Enquiry and lead data: 2 years from last contact
- Student enrolment records: 7 years (legal requirement for financial records)
- Newsletter subscriber data: until you unsubscribe
- Analytics data: as per Google Analytics and PostHog retention settings (up to 26 months)
Who we share your data with
We do not sell your personal data. We share it only with the following third-party services that help us operate:
- Resend — email delivery
- Stripe — payment processing
- Supabase — data storage (EU servers)
- Google Analytics — website analytics
- PostHog — product analytics (EU Cloud)
- Zoom — live course delivery
- n8n — workflow automation
All processors are required to handle your data in accordance with UK GDPR.
Your rights
Under UK GDPR, you have the right to:
- Access — request a copy of the personal data we hold about you
- Rectification — ask us to correct inaccurate data
- Erasure — ask us to delete your data (“right to be forgotten”)
- Restriction — ask us to restrict how we process your data
- Portability — receive your data in a portable format
- Object — object to processing based on legitimate interests
- Withdraw consent — unsubscribe from marketing at any time
To exercise any of these rights, email contact@myuxacademy.com. We will respond within 30 days.
Cookies
We use cookies for analytics (Google Analytics, PostHog) and to remember your preferences. You can control cookies in your browser settings. Disabling analytics cookies does not affect your ability to use the site.
Complaints
If you have concerns about how we handle your data, you have the right to complain to the Information Commissioner’s Office (ICO) at ico.org.uk.
Changes to this policy
We may update this policy from time to time. The date at the top of this page reflects when it was last updated. Continued use of our services after changes constitutes acceptance of the updated policy.